Benefits
Overview
ComWeb offers many benefits to an organisation with regard to maintaining it's web presence including enhanced satisfaction by web visitors, reduced web development & maintenance expenditure, increased staff efficiency and increased international exposure.
It does this by allowing an organisation to delegate the responsibility for content publishing and approval to subject matter experts, leaving ComWeb the task of presentation and consistent navigation and application of client business rules. Users can enjoy a consistent, professional, standards compliant experience while traversing the web site - whether contributions were by one or dozens of contributors.
Non-technical authors
The people who use ComWeb to maintain the information do not need any web skills. As long as they are familiar with document editing tools and have reasonable literacy skills, they will be able to use ComWeb.
Similarly simple interfaces are provided for personnel designated as approval officers.
ComWeb also provides management and monitoring facilities for administrative personnel without requiring specific web or IT development skills.
Consistent Look and Feel
Look, feel and usage guidelines are established and managed by an administrator, which means that content managers manage content - not presentation.
This relieves the workload and reliance on technical resources in this critical publishing activity.
Visitors can enjoy a consistent, professional, standards compliant experience while traversing the web site - whether contributions were by one or dozens of contributors.
Auditable
ComWeb also automates versioning and archival of pages and allows integration with your DMS, thus conforming to Archive, Audit and Records Management standards.
When ComWeb is used in conjunction with a Document Management System, approved page snapshots are stored within the DMS and are treated as corporate records.
Minimal Training
ComWeb employs an "office" like approach to providing tools for content managers, approval officers and administrators. This means training is minimal, even to become an effective web publisher for large and complex sites.
Having ComWeb implemented across your organisation means you do not need a large investment in resources and training/re-training to keep your web and/or intranet information maintained.
Quick to Deploy
ComWeb is also up and running within a matter of days. Content managers can be adding content and publishing sites within the first week of implementation.
ComWeb also facilitates easy migration from an existing web site. Existing sites may be linked during conversion to ComWeb and automatically switched when the ComWeb site is approved and released.
Quick Response
ComWeb has been designed to support a diverse range of environments with a variety of deployment options. It is successfully delivering content to users in remote locations across low speed lines.
Secure
ComWeb is an application that will work within your organisation's security environment and may be configured for internet or intranet use.
ComWeb has been accredited for use by both the Australian and US Defence Forces.
Summary
By having a consistent look and feel, with content managed, approved and archived before publication, updated only when it is needed and by the people who should manage the information, your web site or intranet will be:
- accurate
- current
- consistent and
- compliant with Corporate, Audit and Archive requirements.
It will therefore:
- enhance customer satisfaction
- reduce potential legal liabilities
- ensure retention of corporate knowledge.