Care Connect Privacy Policy

Introduction
We regard customer privacy as an important part of our relationship with our users. The following privacy policy applies to all users and conforms to Internet privacy standards. If you have questions regarding this statement, please contact us.

Collection of Information

In order to use this service, we require certain information from you:

• Some contact details are required and verified to give confidence that people using the service are who they say they are. This is never shared with people you do not interact with, which by design should be people you know.
• Any correspondence you email to us may be periodically deleted after the matter is resolved. We do not aim to retain email correspondence.
  
• Information on usage of the app and service is retained.
  

Use of Collected Information
Any details collected are for the purpose of providing the service, improving the app or service, or resolving a technical issue you may have encountered with the app or service.

Storage of Collected Information
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our website, you can email us as above.

Access to Collected Information
Technical and support staff can access information required to perform their duties. When required, this may include personally identifiable information, though this will only be used to perform the required action.

Orders
There are no products available for order via the app.

Communications
We use the contact information provided only to contact you to provide the service and information about the service. Contact information is not used for promotional purposes, etc.

Third Parties
We may at our discretion use other third parties to provide essential services or for our business processes, for example if you are having difficulty using the web site we may share the date and time of your issue and browser details for the third party to provide that support service. These third parties are prohibited from using this information for any other purpose. We do not share any information with third parties for any unknown or unrelated uses.

Legal
We reserve the right to disclose any information collected as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on us.

Links
Links on our site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the Care Connect app and service.

Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement and any other place we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time.