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App Setup

  1. Download and install CareConnect from the trial site. It will be in the App Store after the trial.
  2. From the Home screen, register the person(s) to be monitored and one or more contact for each. More contacts are better though they may be added later from the Contacts screen.
  3. Using the Care Connect setup screens:
    • review and update settings as required, and
    • activate the account with the required subscription plan and payment.
  4. If you are a contact:
    • Assist your VIP so they become familiar with the system. Start by watching activity on the check-in screen and/or log screen.
    • Adjust the VIP's check-in schedule with more or less check-ins as required.
    • Practice Check-in and Help - see below.
    • Setup an action plan so all are familiar with a request for assistance. This will include knowing where a key is for access, understanding medications, and physical and medical conditions, etc.
  5. Allow CareConnect to access the System Settings noted below.
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System Settings

  • Allow access to Speaker, Location Services, and Notifications.
  • Set the notification style to "Alert".
  • Enable and configure Bluetooth if using the wearable push button.
  • For use after hours, add the Care Connect Ph# to Contacts and Favorites, and allow Favorites to call during "do not disturb" times. Do not call this number as it is for outgoing voice prompt calls only; it is not monitored.